Terms & Conditions

1. Website use and information accuracy

Use this website only for lawful purposes. When requesting assistance or a quote, provide accurate contact details, vehicle information, service location, and a clear description of the situation. Do not submit information that you are not authorized to share.

2. Service requests, availability and dispatch

A form submission or phone call is a request for assistance and does not, by itself, guarantee acceptance, dispatch, a specific arrival time, or completion of service. Availability and response times may depend on location, traffic, weather, equipment, demand, safety conditions, and the type of vehicle or incident. For urgent roadside assistance, call (702) 689-5983.

3. Estimates, fees and payment

Any estimate is based on the details available at the time and may need to be updated if the location, vehicle, distance, access conditions, or required work differs from the original description. Before work begins, ask for clarification about applicable charges, additional services, cancellation fees, payment methods, and any third-party or storage charges. The final amount should be confirmed with the company under its applicable policies.

4. Vehicle ownership and authorization

You represent that you own the vehicle or are authorized to request service for it. You agree to provide accurate instructions and disclose known conditions that could affect safe loading, towing, access, or handling. The company may decline or pause a request where authorization is unclear or conditions appear unsafe or outside its equipment or capabilities.

5. Safety and customer responsibilities

Follow instructions from dispatch and service personnel. If you are stranded, move to a safe location away from traffic when possible, activate hazard lights if safe to do so, and contact emergency services for immediate danger, injuries, fire, or other emergencies. Do not stand in active traffic lanes or attempt unsafe vehicle repairs.

6. Privacy and protection of personal information

Information submitted through this website may include your name, phone number, email address, service location, vehicle details, and message. It should be used only for purposes such as responding to your inquiry, arranging requested services, customer support, recordkeeping, safety, and legal compliance. Max Towing LLC should limit access to authorized personnel and use reasonable administrative and technical safeguards to protect information against unauthorized access, disclosure, alteration, or loss.

No website or electronic transmission can be guaranteed completely secure. Do not submit payment card numbers, government identification numbers, passwords, or other highly sensitive information through general contact forms. Access, retention, deletion, and disclosure of information remain subject to applicable law and the company’s published privacy policy.

7. Text messages and communications

If you provide a phone number and separately check the SMS consent box, you agree that the business may send text messages related to your inquiry or requested service, subject to the consent wording shown at the point of collection. Consent to receive marketing messages must not be a condition of purchasing a service. Message and data rates may apply. Message frequency may vary. You may opt out of SMS by replying STOP where supported, or request help by replying HELP; contact the company directly if those commands are unavailable. The company should honor applicable consent and opt-out requirements.

8. Third-party services and links

This website may link to third-party websites or use external services, such as maps, email applications, or anti-spam tools. Those services are controlled by their respective providers and may have separate terms and privacy policies. Max Towing LLC should not be considered responsible for third-party content or availability outside its reasonable control.

9. Website content and availability

Content is provided for general information and may be updated, corrected, or removed without notice. The company does not guarantee that the website will always be available, error-free, or compatible with every device. Nothing on this website creates a service contract until the applicable service arrangements are accepted by the parties.

10. Liability and limitations

To the extent permitted by applicable law, the company’s responsibilities and any limitations of liability are governed by the service agreement and applicable law. Nothing in these terms is intended to exclude a right or liability that cannot legally be excluded. Vehicle condition, pre-existing damage, personal property, and special handling requirements should be discussed and documented before service when relevant.

11. Changes to these terms

These terms may be updated to reflect changes in services, website functionality, business practices, or legal requirements. The updated version should show its effective date. Continued use of the website after a posted update may indicate acceptance only to the extent allowed by applicable law.

12. Contact

Questions about these terms or a service request may be directed to Max Towing LLC:

• Phone: (702) 689-5983
• Email: maxtowing11@gmail.com
• Address: 4795 Wynn Road, Las Vegas, NV 89103